Terms and Conditions

Last updated: September 30, 2024

Terms and Conditions for Zentegrity Virtual Assistant Services

Welcome to Zentegrity Virtual Assistant Services. These terms and conditions govern your access and use of our website www.zentegrityassistant.com and our services. By using our website and services, you agree to comply with these terms. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing our website or using our services, you agree to these Terms and Conditions. If you do not agree to any part of these terms, you must discontinue using our services.

2. Services Offered

Zentegrity provides virtual assistant services, including but not limited to administrative support, customer service training, business analytics, and project coordination. The specific details of the services we provide to you will be outlined in a service agreement or contract.

3. Client Responsibilities

As a client, you agree to:

  • Provide accurate and complete information necessary for us to perform the agreed-upon services.
  • Cooperate with us by providing timely feedback and necessary resources to complete tasks.
  • Make all required payments promptly, in accordance with your pricing plan.

4. Payment Terms

Pricing: The pricing of services will be agreed upon prior to commencement of services and may be subject to adjustments.

Payment Schedule: Payment is due as per the agreed schedule, whether monthly, annually, or per service.

Late Payments: If payment is not received by the due date, we reserve the right to suspend or terminate services until the account is brought current.

5. Cancellation and Refunds

Cancellation: You may cancel your service plan at any time by providing written notice. Any prepaid fees are non-refundable unless otherwise agreed upon.

Refund Policy: Services are provided on a non-refundable basis unless otherwise stated in a specific service agreement.

6. Termination of Services

We reserve the right to terminate or suspend services at our discretion if:

  • You breach these Terms and Conditions or any service agreement.
  • You fail to make payment for services rendered.
  • You engage in unlawful activity or misuse of our services.

Upon termination, you will remain liable for all amounts due up to and including the date of termination.

7. Intellectual Property

All content, including text, images, designs, and other materials on our website and delivered as part of our services, remain the property of Zentegrity unless otherwise stated.

You may not reproduce, distribute, or exploit any content without prior written permission from us.

You retain ownership of any intellectual property or data you provide to us as part of the services.

8. Limitation of Liability

To the fullest extent permitted by law, Zentegrity is not liable for:

  • Any indirect, incidental, or consequential damages arising out of your use of our services or website.
  • Any loss of data, profits, or business due to delays or interruptions in service delivery.
  • Errors or omissions in services provided, except where caused by gross negligence or intentional misconduct.

Our total liability to you shall not exceed the total amount paid by you for services rendered within the past six months.

9. Disclaimer of Warranties

We provide our services "as is" and without any warranty or guarantee of results. While we strive to deliver high-quality services, we do not guarantee specific outcomes, business growth, or profitability as a result of using our services.

10. Confidentiality

We agree to keep all client information confidential and will not disclose it to any third party without your consent, except as required by law.

11. Privacy

Your use of our website and services is also governed by our Privacy Policy. By using our services, you agree to the terms outlined in the Privacy Policy.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of North Carolina, without regard to conflict of law principles.

13. Amendments

We reserve the right to update or change these Terms and Conditions at any time. Changes will be effective upon posting to our website, and continued use of the services constitutes acceptance of the updated terms.

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Zentegrity Virtual Assistant Services
Email: jim.h.wells@gmail.com
Phone: (910) 340-1841)
Address: Fayetteville NC, USA